09vet Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the 09vet platform and all associated services. By accessing the 09vet website, creating an account, or using any of our services, you give your full consent to these Terms.

If you disagree with any part of these Terms, please refrain from using the 09vet platform. These Terms form a legally binding agreement.

1.1 Scope of Terms

These Terms apply to all 09vet products and services, including sports betting, casino games, live casino, and other entertainment products. Additional terms may apply to specific promotional offers and will be stated in the details of those offers.

1.2 Changes to Terms

09vet reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

To create an account at 09vet and use the platform's services, you must meet the following eligibility requirements.

2.1 Age Requirement

You must be at least 21 years old to open an account and use our services at 09vet. This platform is open only to those aged 21 and above. We may request valid identification at any time to verify your age.

2.2 Account Registration Requirements

• Each person may create only one account — creating multiple accounts is prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Account login credentials (username and password) must be kept confidential and must not be shared with any third party.
• Any changes to your information must be reported to our support team immediately.
• Identity documents, proof of address, or other documentation may be required for account verification.

2.3 Account Security

You are responsible for keeping your 09vet account secure. If you suspect unauthorized access to your account, contact us immediately at [email protected] or notify our support team via live chat.

The following guidelines apply to financial transactions on the 09vet platform.

3.1 Deposit Rules

• The minimum deposit amount is ৳300 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• All deposits must be made in Bangladeshi Taka (৳ / BDT).
• Deposits may only be made from a payment account registered in your own name.
• Deposits through third parties are prohibited and may result in account suspension.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Account verification (KYC) must be fully completed before making a withdrawal.

3.3 Transaction Monitoring

09vet reserves the right to monitor all financial transactions. If a transaction appears suspicious or poses a money laundering risk, we may put it on hold until verification is complete.

Various bonuses and promotional offers are available at 09vet. The following terms apply when you accept these offers.

4.1 Welcome Bonus

09vet offers a 120% welcome bonus on your first deposit, up to a maximum of ৳8,000. A 25x wagering requirement applies to this bonus.

4.2 Wagering Requirements

Wagering requirements are calculated on the bonus amount only — not on the deposit amount.

4.3 General Bonus Terms

• Each bonus offer has its own terms and expiry date, which are stated in the offer details.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• Multiple bonuses cannot be used at the same time unless the offer explicitly allows it.
• 09vet reserves the right to withdraw any bonus at any time if fraudulent activity is suspected.
• Bonuses are for personal use only — they cannot be transferred to others.

4.4 VIP Program

The 09vet VIP program has four tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). Progress to higher tiers depends on regular activity and play. VIP benefits are managed in line with the existing Terms and Conditions.

The following rules apply to sports betting and casino games on the 09vet platform.

5.1 General Betting Rules

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• 09vet reserves the right to void bets if an abnormal outcome occurs due to a technical error.
• Maximum bet limits may vary by game and market.

5.2 Sports Betting

The sports betting section allows bets on cricket (including BPL, T20 World Cup, IPL, and various other tournaments), football, kabaddi, and other sports. In the event of a dispute over the result of a specific event, 09vet considers the decision of the relevant sports governing body to be final.

5.3 Casino Games

Casino game outcomes are determined by a certified Random Number Generator (RNG), which ensures fair play. The terms of game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe) also apply.

09vet believes in responsible gaming. We want our users to enjoy the platform in a fun and safe way.

6.1 Setting Your Own Limits

Users can set daily, weekly, or monthly deposit and betting limits in their account settings. These limits take effect immediately.

6.2 Self-Exclusion Feature

If you feel your gaming habits are getting out of control, you can use the self-exclusion feature. Submit a self-exclusion request by contacting us at [email protected] or through our 24/7 live chat.

6.3 Protection of Minors

09vet is committed to protecting minors from accessing the platform. Parents and guardians are encouraged to use parental control software to prevent children from accessing gambling-related websites.

The following activities are strictly prohibited on the 09vet platform. Violating these rules may result in immediate account suspension or closure.

7.1 List of Prohibited Activities

• Creating or using multiple accounts.
• Creating an account using a false identity or false information.
• Abusing the bonus system or draining bonuses through any specific strategy.
• Using the platform for money laundering or any illegal financial activity.
• Hacking the platform's software, using bots, or using any automated tools.
• Accessing another user's account without authorization.
• Participating in match fixing or sports corruption.
• Placing bets on behalf of or in the name of a third party.

7.2 Consequences of Account Suspension

If an account is suspended due to prohibited activities, 09vet reserves the right to cancel all pending withdrawals and bonuses. Winnings obtained through fraudulent means will be forfeited.

All content displayed on the 09vet website and platform — including logos, designs, text, graphics, software, and multimedia elements — is the intellectual property of 09vet or its associated licensors.

• Copying, distributing, or using this content for commercial purposes without written permission from 09vet is prohibited.
• Use of platform content for personal, non-commercial purposes is permitted.
• Misuse of the 09vet trademark or brand name will result in legal action.

09vet is not liable in the following circumstances.

9.1 Service Interruptions

Services may be temporarily unavailable due to technical issues, maintenance, or causes beyond our control (such as internet outages or power failures). 09vet is not liable for any losses that may result from such circumstances.

9.2 Third-Party Services

09vet is not directly liable for the actions of third-party game providers or payment processors. However, we always endeavour to assist in resolving any issues.

9.3 User's Own Loss

Gambling carries a risk of financial loss. Users knowingly accept this risk, and 09vet is not responsible for any financial losses arising from gaming.

09vet places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all your transactions and personal data secure.

• Your personal information is used solely for the purpose of providing services.
• Your information is not sold or shared with third parties except where required by law.
• You have the right to request to view, correct, or delete your information.

To learn more about data protection, please visit our Privacy Policy page.

09vet reserves the right to partially or fully modify these terms and conditions at any time. The following process will be followed when changes are made.

• Users will be notified as far in advance as possible before any significant changes.
• The date of the update will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you object to the new terms and conditions, you may request to close your account.

If you have any questions or complaints about these terms and conditions, please contact the 09vet support team.

12.1 Contact Methods

• Email: [email protected]
• 24/7 Live Chat — support is available in both Bengali and English.

12.2 Complaint Process

After a complaint is submitted, our team will investigate and try to provide a resolution as quickly as possible. For complex matters, we will stay in touch with you to work toward a solution.

12.3 Dispute Resolution

Any dispute arising from these terms and conditions will first be addressed through negotiation. 09vet, as a safe and reliable platform, places the highest priority on fair play and user satisfaction.